Privacy policy

Visiting this website does not imply that the user provides any information. If the user provides any personal information, the data collected will be processed lawfully and will be subject to the principles and rights established in Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights, Regulation (EU) 2016/679, of 27 April, General Data Protection Regulation (GDPR) and other applicable regulations.

In compliance with applicable regulations, we inform you of everything relating to our privacy policy.

Controller

Labris Lemon, S.L. (hereinafter, Growlobby)
Trading name: Growlobby
Calle Pedrezuela, 7C. 28925. Alcorcón. Madrid. Spain.
Contact telephone: (+34) 91 052 65 39
E-mail: info [at] growlobby.com
Mercantile Register of Madrid: Volume 29.664, Page 194, Section: 8, Sheet M-533793, Entry: 3.

Information to users

Data provided by users will be collected in the following sections:

New User: The purpose of processing this data by Growlobby is the management of registered users, sending advertising related to products, discounts and product promotions. Growlobby undertakes to guarantee the confidentiality of the data provided and guarantees that it will not be disclosed for any other use without the prior consent of the user.
Place order: The purpose of processing this data is to maintain the contractual relationship with our customers, facilitate the processing of orders, sending advertising related to products and services marketed or advertising, discounts and promotions of other entities.
Receive our offers: We inform you that the e-mail provided will be processed by Growlobby for the purpose of sending the newsletter and offers. This newsletter is exclusively informative in nature.
Contact form: Data will be collected in order to manage the user's request by Growlobby's customer service team.
Returns: The data collected is intended to provide information for the management of the return by Growlobby's customer service team.

The consent given here by the data subject for communication of data to third parties is revocable at any time, without retroactive effect.

Consent

By completing the forms, it is understood that the USER gives their consent for the data to be processed in accordance with the intended purposes. Growlobby will not communicate any of the data to third parties except in cases legally established or authorised by the interested party.

The consent given here by the Data Subject for communication of data to third parties is revocable at any time, without retroactive effect.

Recipients

We inform you that the processing of data collected on Growlobby.com does not involve any type of transfer or communication of these.

Due to your purchase, the following data may be communicated to the courier company in order for your order to reach its destination: Name, surnames, delivery address and telephone number (so that the company can contact you in case of absence).

If you make a purchase by credit/debit card payment, this information will be securely transferred to payment management service provider companies through their own system, solely for the purpose of processing the payment. These companies are equally obligated to guarantee the security and confidentiality of your personal data.

There is no other disclosure of personal data, except as required by a competent authority and within the circumstances established by law.

For the sending of newsletters or news bulletins we may use the Mailchimp tool which belongs to the American company The Rocket Science Group, LLC. This company is adhered to the Privacy Shield protocol which allows international data transfers between the European Union and the United States.

Rights

As a Growlobby user you have the following rights:

You can request information about the personal data stored that concerns you. (Access)
You can request that the inaccuracy of your personal data be corrected. (Rectification)
You can request the deletion or limitation of processing of your personal data. (Deletion and limitation)
You can request that your personal data be made available to you in a structured, commonly used and machine-readable format. (Portability)

To do so, you must write to us enclosing a copy of your ID or document that identifies you, to the address Calle Pedrezuela, 7C. Unit 30. 28925. Alcorcón, Madrid, also through our contact form or by email info [at] growlobby.com.

The data subject also has the right to file a complaint with the data protection authorities (Spanish Data Protection Authority). However, for any questions related to your data, we invite you to contact us to resolve it.

Information security

Personal information provided by the user on Growlobby is transmitted using secure connections that include an SSL (Secure Sockets Layer) protocol.

Growlobby ensures the confidentiality of the data provided and guarantees that, under no circumstances, will it be disclosed for any other use without prior and express consent from our customers. We will only ask you for those data necessary for the provision of the requested service and will only be used for this purpose.

Data Quality

The USER must guarantee the truthfulness, authenticity, accuracy and validity of the data provided.

Protection of minors (under 18)

We do not collect personal data from minors. It is the responsibility of the parent/mother/legal guardian to ensure the privacy of minors by doing everything possible to ensure that they have authorised the collection and use of the minor's personal data.

Changes to the privacy policy

Growlobby reserves the right to make changes to this Privacy Policy in order to update it to current laws.

Any Questions?

If you have any questions you can fill out our contact form and we will be happy to solve any doubt you may have.

Cookie	Provider	Lifetime	Purpose
form_key	Magento	180 days	A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).
hyva-theme-color-mode	Hyva	1 year	Stores the visitor's preferred color mode (light/dark).
login_redirect	Magento	180 days	Preserves the destination page the customer was navigating to before being directed to log in.
mage-cache-sessid	Magento	180 days	The value of this cookie triggers the cleanup of local cache storage.
mage-cache-storage	Magento	180 days	Local storage of visitor-specific content that enables ecommerce functions.
mage-cache-storage-section-invalidation	Magento	180 days	Forces local storage of specific content sections that should be invalidated.
mage-messages	Magento	180 days	Tracks error messages and other notifications that are shown to the user, such as the cookie consent message and various error messages. The message is deleted from the cookie after it is shown to the shopper.
mage-translation-file-version	Magento	180 days	Stores the file version of the translated content.
mage-translation-storage	Magento	180 days	Stores translated content when requested by the shopper.
persistent_shopping_cart	Magento	180 days	Stores the key (ID) of the persistent cart so the cart can be restored for an anonymous shopper.
PHPSESSID	Magento	180 days	Stores the user name of the logged-in user and a 128-bit encrypted key. This information is required to allow a user to stay logged in to a website without having to submit their user name and password for every page visited. Without this cookie, a user cannot proceed to areas of the website that require authenticated access.
privacy_consent	Growlobby	1 year	Stores the visitor's cookie-banner decision. Required by AEPD to record consent.
private_content_version	Magento	180 days	Appends a random, unique number and the time to pages with customer content to prevent them from being cached on the server.
product_data_storage	Magento	180 days	Stores the configuration for product data related to Recently Viewed / Compared Products.
recently_compared_product	Magento	180 days	Stores the IDs of recently compared products.
recently_compared_product_previous	Magento	180 days	Stores the IDs of previously compared products for easier navigation.
recently_viewed_product	Magento	180 days	Stores the IDs of recently viewed products for easier navigation.
recently_viewed_product_previous	Magento	180 days	Stores the IDs of previously viewed products for easier navigation.
section_data_ids	Magento	180 days	Stores customer-specific information related to shopper-initiated actions, such as displaying the wish list, checkout information, etc.
store	Magento	180 days	Tracks the specific store view / locale selected by the shopper.
user_allowed_save_cookie	Magento	180 days	Indicates whether the user allows cookies to be saved.

Cookie	Provider	Lifetime	Purpose
CLID	Microsoft Clarity	1 year	Identifies the first time Clarity saw this user on any site using Clarity.
_clck	Microsoft Clarity	1 year	Persists the Clarity user id and preferences, unique to this site, so visits are attributed to the same user.
_clsk	Microsoft Clarity	1 day	Connects multiple page views by a user into a single Clarity session recording.
_ga	Google Analytics	180 days	Used to distinguish users.
_gat	Google Analytics	180 days	Used to throttle the request rate.
_ga_<container>	Google Analytics 4	2 years	GA4 session + user identifier (per-property).
_gid	Google Analytics	180 days	Used to distinguish users.
__kla_session_id	Klaviyo	session	Tracks the current Klaviyo session for analytics.

Cookie	Provider	Lifetime	Purpose
ANONCHK	Microsoft Clarity	10 minutes	Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity does not use ANID, so this is always 0.
MR	Microsoft Clarity	1 week	Indicates whether to refresh MUID.
MUID	Microsoft Clarity	1 year	Identifies unique web browsers visiting Microsoft sites; used for advertising, site analytics and other operational purposes.
SM	Microsoft Clarity	session	Used in synchronizing the MUID across Microsoft domains.
__kla_id	Klaviyo	2 years	Identifies the visitor across sessions for email-marketing campaigns.